Karachi: The National Cyber Crime Investigation Agency (NCCIA) has conducted raids at two suspected call centers operating from residential properties in PECHS Block 6 near Tariq Road, Karachi, as part of an investigation into alleged fraud schemes targeting US citizens.

According to NCCIA officials, both centers were operating under the name CALLZEN COMMUNICATIONS. During the raids, 73 individuals were found at the two locations, including agents, closers, floor managers, operational heads and IT staff.

US Citizens Allegedly Targeted Through Fraud Schemes

Initial investigations indicate that the call centers allegedly targeted US consumers by offering new credit cards and financial services at lower interest rates. Officials said the investigation is continuing to determine the full scope of the alleged activities.

During the operation, investigators seized an active and specially configured Customer Relationship Management (CRM) system containing detailed information about US customers and operational data.

The NCCIA said the seized CRM system could provide important evidence regarding the network, customer database and alleged modus operandi. Computer systems, CRM data and other digital evidence were secured for forensic examination.

FIRs Registered, Suspect Arrested

Following the raids, FIR No. 92/2026 and FIR No. 93/2026 were registered, according to NCCIA officials.

The agency said Kashif, identified as the alleged owner of the organization, has been arrested, while Faisal and Aamir have been declared absconders. Further legal proceedings are underway to locate and arrest the two suspects.

The NCCIA said investigations are continuing into the alleged network’s financial, digital and operational activities. Officials added that forensic examination of the seized material could help investigators trace financial channels and identify other potential suspects.